Frequently asked questions on Buying a car

Peach is your car search concierge. We help you identify and buy a car that meets your needs - hassle-free and quality-guaranteed.

 

Customer Conversations

This starts with an in-depth conversation to get to know you, your wants and your needs. We then provide feedback and give realistic timelines for sourcing.

Sourcing

Once we’ve kicked off the search, our skilled, and dedicated team scouts the city to look for your perfect fit. They test basic functionality of the vehicle and make sure it is accident-free. The vehicle is then qualified or disqualified for the next stage: inspections. 

 

95 point inspection

At inspections, we take a deep dive into the vehicles you’ve indicated an interest in. We evaluate the condition of the major mechanical systems of the vehicle (e.g. engine, transmission, suspension, brakes) spanning 300 unique data points and provide you with a full diagnostic report, including recommendations on immediate repairs and value.

 

Viewings and negotiations

If you like what you see, we set up hassle-free viewing(s) with serious and qualified sellers in the comfort of our Lavington office as per your convenience prioritizing safety and your peace of mind. If you like what you see and want to proceed, we talk to the right person(s) to make sure you get the best deal!

 

Secure payments and change of ownership

You pay into our escrow account. We hold the payments until the car is released to you. Likewise, we do all the dirty TIMS work for you! We make sure the transfer of ownership is done promptly, including seller/buyer acceptance and logbook delivery to you at your preferred location! 

 

After-sales support

Last, but not least, Peach provides all the fun stuff that comes with owning a new (used!) car including…

  • Car insurance (comprehensive and third party)
  • Car loans
  • After-sales servicing
  • Regular maintenance and major repairs
  • Car rentals and short-term leases* 
  • Automotive education 

This depends...who are you?!

 

For a Kenya Citizen 

  • ID Number 
  • KRA pin 
  • TIMs Account 

 

For a non-Citizen resident (expats!)

  • Kenyan Alien ID 
  • KRA pin 
  • TIMs Account 

 

Company

  • Company registration certificate 
  • Company KRA pin 
  • TIMs Account 



Bonus!

Your specific bank transfer time will vary depending on a range of factors which will, in turn, affect the turnaround time 

 

 

TIMS (Transport Integrated Management System) is an online platform created to enable citizens to access NTSA (National Transport & Safety Authority) services conveniently. All government services offered by NTSA have now been migrated to this platform

At this point, we're only able to offer trade-ins if the seller is open to this option. If so, it will be noted in the description in the listing.

No, you don't. You can transfer money from your USD account directly to ours. If you’re using another currency, try using a money transfer service. Most of them will directly convert the amount to the particular currency you’d like to transfer. A good example is Wise.

Your specific bank transfer time will vary depending on a range of factors, including fraud prevention, different currencies, different time zones, and bank holidays/weekends. In general, the bank transfer time will be around one to five working days. However, if you opt for an international money transfer service, like Wise, it can happen much quicker.

 

Peach can connect you with an option that works for your wallet and gets you in the car of your dreams!

Yes. If you’re interested in purchasing a vehicle, you can sign our sales agreement and Peach will give you an allowance of 7 days to clear the balance

Yes! We find that having a short list of a few options is helpful for buyers to see what they like and make an informed decision.

Yes! If you see a car you like you can schedule a viewing online - you tell us the day and time and we'll make it happen.

Customer support

Customer Support

Reach us today on WhatsApp for instant attention

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Customer Support

Reach us today on WhatsApp for instant attention

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